The questions everyone asks first.

Yes. We work only through the official appeal, review and claiming channels each platform provides. No hacks, no phishing, nothing that puts your account at risk. Over 3+ years we have recovered hundreds of accounts, and we turn down cases we cannot win rather than take your money.

For most recovery and unban cases, no. We work through official appeal channels and never touch your login. A few jobs, like a username swap, need account access to complete the transfer; we tell you up front and handle it securely under your contract.

Send us the account and a short note on what happened, on Telegram or through the form. It is free, with no obligation. We reply personally, usually within one business day, with an honest answer on whether we can help.

Every case is different, so we quote per case after a free assessment. You get a fixed price up front and only pay once you have agreed it. No obligation to proceed.

Many recoveries and reinstatements resolve within days; some claims and complex appeals take a few weeks. We give you a realistic timeline before you commit, and keep you posted the whole way.

You are covered. If we take your case and cannot deliver the outcome we agreed, you are refunded in full. We only get paid when you get your result.

Yes. If you are a brand or agency, or managing high-value or multiple accounts, we handle that separately. under contract and NDA, with a dedicated point of contact and priority turnaround. Head to our Business solutions page to get started.